Each Sorevna product has a specific set of instructions. Please refer to the instructions on the container for use.
To maintain an unparalleled standard of excellence, we strongly advise that you only purchase Sorevna products directly through our website. If you purchased Sorevna through an unknown third party you should try to reach them directly to discuss your order. Sorevna Labs is not responsible for the quality control standards of unauthorized third-party sellers.
Depending on what type of browser you are using, you
may need to refresh the page and try again. Sometimes using a private browser will affect the
checkout section of websites. If you are still having issues, please feel free to contact us at help@sorevna.com
Sorevna attempts to ship products as soon as possible with a maximum processing time of 1-2
business days and shipping time of 3-6 business days for the continental USA. Shipping times
are slightly longer for Hawaii, Alaska, and US territories.
We always advise you to wait 2 days and check the
number again. Sometimes there is a delay in the tracking information that is reported by the
carrier. If you are still having difficulty two days after placing your order, then email us at
help@sorevna.com
USPS uses a GPS system for tracking the status of deliveries. Sometimes this system can be off for as much as 2 days. If it has been more than two days and you have not received your order,
please email us at help@sorevna.com
Unfortunately, your order cannot be canceled or edited after it is placed, however, you can
always return your order after you receive it. As long as it is received in 30 days we will issue a
full refund.
We are sorry to hear that something is
wrong with your order. We do our best to ensure the accuracy of every order but if you feel
there is a mistake please contact us at help@sorevna.com
RETURNS
At Sorevna® we believe in all of our products. We have spent years creating a uniquely special
product line to make our customers happy. If you are not 100% happy with your product, return
it to us in 30 days for a complete refund. Remember that gift cards and free promotional
products are not eligible for refunds.
Most refunds are processed within 2 weeks.
We are sorry to hear you are having difficulty. Please email us at:
help@sorevna.com
Of course! We accept returns without the original box.
We are so sorry to hear this! Contact us at help@sorevna.com and we will gladly fix the
issue.
